Shipping & Returns
Shipping Policy
AUS
Standard 3-5 business days $10
Express 1-3 business days $15
Return & Exchange Policy
Please note that we do not provide refunds or exchanges for "change of mind" situations. Once your order has been dispatched from our warehouse, we are unable to grant a refund or exchange, even if the products have not been opened. Our returns and refunds policy adheres to the guidelines set forth by the Australian Consumer Law.
If you encounter any issues with your products upon receipt, please contact us promptly at info@cmygrotto.com. We are committed to resolving any problems in a timely manner.
At CMYGROTTO, we have great confidence in the quality of our products and want you to enjoy them as much as we do. Prior to using any of our products, please read the product description carefully and follow the usage instructions provided on the product label.